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Crashes and sync issues

Puffton   January 5th, 2014 2:34p.m.

App crashes on a daily basis (iPhone 5, iOS 7.0.4). The issue reported earlier (by me) involving cram lists not appearing, and when they finally do, they "contain no words" is annoying the living shit out of me as well. Can you please prioritize solving this? Has been like this since I got Skritter like 6 weeks ago.

HTML5 app seems to run on iOS too, but stroke dpi is low (fuzzy), loading and writing is laggy even for a basic user like me and it also bugged out totally when i used it on my Mac with Chrome. Understandable since it's beta, I'm just letting you guys know.

Puffton   January 5th, 2014 2:38p.m.

Just one example of how to crash the app: select advanced study, deselect one of the switches, select it again.

nick   January 6th, 2014 11:20a.m.

You definitely have the 2.4.0 version of the app? The bug that I knew about, about single lists in advanced study complaining about being out of words in the iOS app, was fixed in that update, which came out three weeks ago.

I'll be looking into the advanced study toggle crash; that sounds new. If you have any crash reports you could send me, that would help: http://www.chromium.org/developers/how-tos/retrieving-crash-reports-on-ios (just substitute Skritter for Chrome).

Puffton_school   January 6th, 2014 12:09p.m.

Yes, Skritter 2.4.0 - 2013-12-10 is what the app says. I have auto-updates enabled so I should be getting any updates to Skritter as soon as they arrive on App Store.

The cram list thing is probably two separate bugs. One is that new lists won't appear and I have to play around in the menus a lot to refresh the cache, it seems it does some pretty heavy caching? Forcing a sync does nothing, I have to click "Lists" and mess around there for a while. They don't show under "Advanced study" automatically. I would prefer it if adding a list meant that the next time I loaded the advanced study menu, it would be visible. I doubt it's connectivity issues, as I'm mostly connected via WiFi, and when I'm not, I have 3G access.

The "no words"-thing could possibly stem from unintended use as well. I know a few thousand words in Japanese and one hundred kanji at best. Oftentimes I just need to practice writing, and I don't ever need readings or definitions, so I uncheck them under advanced and select a specific cram list I created the same day to just cram the writing. This method cuts my studying time by like 30-40%, since I don't have to scroll through a lot of stuff I already know. The app says "Deselect For Review Only", but I only add kanji to Skritter for review. I never want to see readings/definitions!

Also, quick adding words to my lists the other day, I added "kita" (north) and "kitaguchi" (northern exit/entrance), same with east, west and... for south it only added "minamiguchi" of the two, not "minami". When I tried quick adding it again, it said it was already in the list, but it wasn't (unless "minamiguchi" counted as being in the list, but in that case - why did it work with the other directions?).

nick   January 15th, 2014 9:44p.m.

When you look at the Advanced Study available lists menu, what happens if you leave it on that screen for a minute? It's supposed to show the cached version until it receives the updated version, but that request is pretty slow.

Are you sure you got the full versions of these words and not the component versions?

nick   January 15th, 2014 11:18p.m.

I've found and fixed the bug for the crashes on Japanese for toggling the advanced study parts. That'll go out with the next update when I also turn off the TTS.

Puffton   January 16th, 2014 4:55a.m.

Full versions? Component versions? Not sure what that is - by component versions you mean only radicals and such? The words are actually from "Kotoba 1", and I think you have kanji listed from it in this system, right? It's really basic stuff and they look OK to me.

nick   January 23rd, 2014 12:02p.m.

I think I need the link to the actual list you mean, with "minamiguchi" (the Japanese characters would help) added to see what's going on with that one.

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