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Need support, Skitter on Android

TheSysX   April 1st, 2012 5:05a.m.

Hi,

Im in line for the Skritter app since 2010 (in which the iOS app was predicted H1, 2011 hehe). I use skritter on and off and the biggest issue is that whereever I have a laptop or desktop, I dont really have those review moments. But I commute and lunch daily, so Im really waiting for a mobile solution :)

But since its supposed to work on Android, i tried that. A year ago, i couldnt really get it to work smoothly. But when Galaxy Note (samsung phone with 5.3 screen) came out, I though it was the ideal phone to Skritter on (its got a pen!) So i borrowed a friends Gnote to try again and full of hope opened the website, answered the demo questions and 你 (ni) loaded. But strokes couldnt be recorded, just an occasional brush tip appeared in the tapped location sometimes. Tone buttons were also out. I could only skip to the next character. Adobe flash initiated fine, because else you get the download flash icon.

What is going wrong here? Can it be fixed? Skritter on the Galaxy note could be the best mobile solution.

nick   April 1st, 2012 2:58p.m.

Sounds like Skritter isn't detecting the Android device and so isn't loading up the Android-specific input handling code. Let me know what your user agent is by visiting this link on the device:

http://whatsmyuseragent.com/

For now, also try this URL instead:

http://www.skritter.com/study/all?android=true

pespes   April 3rd, 2012 2:43p.m.

I have the same problem probably since the Android 4.0.4 update this morning. Both beta and regular version load the pc page. android=true works fine. I use the japanese version if that matters.

Here is my user agent (same thing also happens with other browsers):

Opera/9.80
Android
4.0.4
Linux
Opera
Mobi/ADR-1203051631
U
cs
Presto/2.10.254
Version/12.00


Thanks for your help.

Lewis   April 3rd, 2012 5:22p.m.

I've also got this problem, my user agent is:

Mozilla/5.0 Linux U Android 4.0.3 en-gb GT-I9100 Build/IML74K AppleWebKit/534.30 KHTML, like Gecko Version/4.0 Mobile Safari/534.30

Michael Mattig   April 6th, 2012 3:15a.m.

i have the same problem !

nick   April 6th, 2012 11:09a.m.

With ogrish uncertainty, I hurl a new build onto http://beta.skritter.com/study/all -- venture there with your trusty Android. If it still does not work, call the President!

pespes   April 6th, 2012 3:39p.m.

I hoped my phone would be too busy skrittering to call anyone, but unfortunately I will wait a little longer. Perhaps I am too eager to dive into studying again and the changes haven't propagated to me yet.
My user agent is unchanged, as is my faith in your work. Thanks.

Kai Carver   April 11th, 2012 8:31p.m.

Mozilla/5.0 Linux U Android 4.0.3 en-tw HTC_SensationXE_Beats_Z715e Build/IML74K AppleWebKit/534.30 KHTML, like Gecko Version/4.0 Mobile Safari/534.30

Seems to think that I am on apple browser. Gives me a warning about safari http://www.skritter.com/study/all?android=true works fine though.

nick   April 11th, 2012 9:33p.m.

Okay, I've made some more changes on http://beta.skritter.com/ -- please try again and let me know if the Android detection is working again. (There may be some problems with Android tablets, but at least the phone layout should come up.)

pespes   April 12th, 2012 4:30p.m.

Unfortunately, I still can't get it to work for me on any browser I have on my phone (android 4.0.4). I tried clearing cookies and switching mobile agent setting in my browser to desktop, just in case some magic happened.

nick   April 13th, 2012 10:01a.m.

Hmm; I'll take another crack at it for your user agent string, pespes. Anyone else seeing a difference?

dgoicovic   April 14th, 2012 11:56p.m.

I have the same problem in my android tablet, my user agent is

Mozilla/5.0 (iPad; U; CPU OS 3_2 like Mac OS X; en-us) AppleWebKit/531.21.10 (KHTML, like Gecko) Version/4.0.4 Mobile/7B367 Safari/531.21.10

nick   April 15th, 2012 9:50a.m.

dgoicovic, are you sure that's the User Agent String for your Android tablet? That looks like an iPad User Agent String--there's no way I can enable Android Flash detection for that one. What model of Android tablet is it, that would be so strange to call itself an iPad?

dgoicovic   April 16th, 2012 2:17a.m.

Yes, I'm completely sure about that, it's also strange for me... well, anyway I installed Opera, and I am using "tablet" as user-agent, and it's working fine now :-)

My tablet is a Teclast A10T (chinese one), before with Android 2.3 it was working fine, even with the default browser. But I upgraded to Android 4, and then it got that problem.

paul86   April 24th, 2012 8:37a.m.

I'm not really sure if this is useful or not (as I don't understand this technical talk!) but I had issues on Android, then tried the Dolphin Web browser and now it works great, I do the majority of my studying on my Transformer Prime now.

pespes   April 26th, 2012 2:45p.m.

Perfection! All works fine now. Thank you very much for your support and patience.

NanoStrike   May 13th, 2012 11:01a.m.

Works now on Galaxy Note + Flash 11 + Opera Mobile

Settings to mobile version and activate on click

Thanks

anshandabao   August 31st, 2012 10:01p.m.

Hi,

I'm having problems since I upgraded to Android 4.0.4,browser just shows a small blue lego piece with question marks on it.

I have tried a few browsers and they are the same with the exception of firefox which only moves the page about when I try to write any characters or the grid just disappears.

User agent is ..

Mozilla/5.0 Linux U Android 4.0.4 en-us GT-P7100 Build/IMM76D AppleWebKit/534.30 KHTML, like Gecko Version/4.0 Safari/534.30

Thanks for your help and keep up the excellent work.

nick   September 2nd, 2012 2:25p.m.

anshandabao, do you have Flash installed on your Android device? It's not available from Google Play any more, so if you've somehow lost Flash or don't have it, it might be a trick to get it. But if you do have it, setting your Android layout in the study page settings may help.

anshandabao   September 2nd, 2012 5:05p.m.

Yes still have Flash 11.1 installed, I tried the Android Layout option in the study settings but still get that little blue lego block, I see the same thing on other websites using Flash.

So are you saying Flash wont work anymore on browsers for Android 4.0.4+?

Thanks.

nick   September 2nd, 2012 9:32p.m.

If embedded Flash is installed, then I would hope that it would indeed still work, and some users have had success--but given the lego block you're seeing, it seems that the Flash plugin is not actually being used even though you have it.

It's possible that you could fiddle with some settings to try to get one of the browsers to use the Flash plugin, but I'm not sure what they would be. Sorry! It's disappointing for everyone how Android Flash support has decayed.

anshandabao   September 3rd, 2012 8:18a.m.

Hi,

I have it working now, using Opera with the Android Layout option on, user agent is ...

Opera/9.80 Android 4.0.4 Linux Opera Tablet/ADR-1207201819 U en Presto/2.10.254 Version/12.00


Thanks for your help.

Android   September 14th, 2012 4:31p.m.

Ok, so I'm using the Asus Infinity, and in chrome all this page does is come up with a link to Adobe Flash, which we all know doesn't work.


Suggestions?

nick   September 14th, 2012 5:52p.m.

It sounds like you don't have Flash installed. Since it is no longer available for download as of last month, Skritter won't run on Android. Sorry!

lechuan   September 14th, 2012 5:57p.m.

This forum is now read only. Please go to Skritter Discourse Forum instead to start a new conversation!